Frequently Asked Questions
Everything you need to know about your SourBoys experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking link and a unique ID to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to reach more international destinations soon.
How do I contact customer support?
You can reach our support team via the 'Contact Us' page on our website or by emailing [email protected]. We typically respond within 24 hours.