Returns & Exchanges
At SourBoys, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original, unused condition. Please note that certain perishable or customized goods may be exempt from standard returns to ensure quality and safety for all customers.
Return Process
- 1.Initiate Your Request
Log into your SourBoys account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its brand-new, resaleable condition.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund back to your original payment method within 5 to 7 business days.